Frequently Asked Questions
How long are your contracts?
no contracts. It is simple to start and stop your service at
any time you wish.
We offer effectively the pay-as-you-go type contract that
rolls over on a monthly basis. This makes the minimum term as
just one month.
Naturally we would like you to stay as our customer for a
long time. But it is our policy to confirm with our customers
whether they wish to continue after 36 months, if they are
still with us.
Can I cancel my account at any
Yes, you can cancel your service at any time.
The cancellation is instantaneous - just log into your client
area and cancel your account. It is that simple -
really! Or just let us know by submitting a support
ticket and we will cancel it for you.
What payment methods do you accept?
accept online payments from PayPal. The great thing about
PayPal is you make a secure payment whether you currently have
a PayPal account or not. PayPal accepts all major credit
What services do you offer?
We provide a
complete end-to-end website service solution for your online
business. It includes website building and hosting,
initial copyrighting, ongoing copyrighting plus many other
programs and features to help run your online
presence undistracted. To see all the services we
Do I need another web host?
No. All websites managed by maxiResults are hosted on our
servers which are run on cloud computing. In other words our
infrastructure can withstand heavy traffic load at most times.
As hosting is part of the overall package, you do not need
another hosting service.
What type of hosting do you offer?
offer shared hosting for your website. The site is hosted on
Linux servers which are compatible with PHP and MySQL. Similar
type of servers host most major websites around the world.
Your hosting account also comes with popular but
non-proprietry programs like WordPress, Joomla, osTicket, mail
boxes, phpBB (customer forums), osCommerce, shopping cart
and dozens others. Their non-proprietry nature means that the
cost of running the websites is lower, which we pass on to you.
Which is why our charges are extremely competitive.
Why don't I get Zillion GB of storage and
bandwidth for my website and milion FTP accounts and
Because our service is reliable. Your website will be hosted on
world class business graded infrastracture which uses
cloud computing to provide all the resources you need. If your
website's requirements (and cost justification) exceed
what we have to offer then it can be upgraded to a
How long will my website take to be
Usually 7-10 business days. As soon as you
place order, your account will be instantly set up. Our staff
will get in touch with you shortly afterwards to discuss
requirements and advice the precise timeline for your
Our design team always aims to make your website live
much quicker the the maximum 10 working days.
I do not have a domain name for my
That is no problem. You can
buy either .com or .co.uk domain name for your
website at the same time as
placing your order. However buying from us is
not the requirement - you can use your existing provider if you
wish, in which case you will have to just change the name
server to point it to our servers (see next answer for more
I already have a domain name for my website. What is
the next step for me?
If your website's domain name is registered with another
company then all you have to do is change the name server. This
is like moving your house and instructing post office to
redirect your mail to another address. Simply log in to your
domain name provider's admin panel and change the nameservers
The domain traffic should automatically be redirected to
your new website in about 24 hours.
I already have a website and I do not want to move
it to your servers. But I want to benefit your
services. Is it possible?
Yes. In most cases
we can help. Please contact us we will find a suitable and
cost effective solution for your requirements.
Can I download my maxiResults dashboard or website
to my computer?
No. We provide a hosted and ongoing services. Your website and
its content is managed from our servers. So it is not possible
to download it.
How do I renew my package?
It is renewed
automatically on the due date every month. You will receive an
Do you offer any discounts?
Yes, we offer a 15% discount if you wish to pay up-front for
the year. Payment must be made via direct bank transfer or
cheque. To discuss this option, please contact us and we will
send you the details.
Can you provide me the invoice for my
Invoices are sent automatically to your
email account. You can also download all your invoices at any
time by logging in to your account.
How do I sign up?
You start with signing
I have a question that is not answered
Let us know and we would love to answer any
queries you have.
Click here for details on how to